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Treatment of ordes

Orders will be filed as soon as has verified the correct outcome of the transaction. Only after this check will the order be processed with the following procedure:

1) Check order code matching – stock code
2) Check and check shipping data
3) Packaging and issuing any certification
4) Packaging and preparation of shipment
5) Shipping via private carrier and telephone contact (optionally included in notes)

All negotiations that will be considered confidential will have to be managed after direct contact with the customer, only later will the order will be executed.

Surrender of goods

To exercise the right of withdrawal, read the terms of sale
For reporting maladministration, inconsistencies and any refunds or changes of the goods purchased at, please contact our customer before contacting our staff through the following methods:

Skype contact: 3bminerals

With this procedure we will try to resolve and satisfy any misunderstandings that occurred during the transaction.

Thanks, sure of a solid and lasting collaboration.

Tacheolab s.r.l.

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